erms of Service

OVERVIEW

Welcome to POP-ACRYLIC. Throughout these Terms, “POP-ACRYLIC,” “we,” “us,” and “our” refer to the business operating this online store under the POP-ACRYLIC name.

Our store contact address is 30 N Gould St, Ste N, Sheridan, WY 82801, United States. You can contact us at support@pop-acrylic.com or +1 (646) 372-4439.

These Terms of Service (“Terms”) govern your use of our website and purchases through our store. Please read them together with our Refund Policy, Shipping Policy, and Privacy Policy.

By using our website or placing an order, you agree to these Terms to the extent permitted by applicable law. Nothing in these Terms limits any mandatory consumer rights that apply to your purchase.

Our online store is hosted on Shopify, which provides the e-commerce platform used to offer our products and services.

1. USE OF OUR WEBSITE

You may use our website only for lawful purposes. You must not misuse the website, interfere with its security or operation, submit fraudulent information, or infringe the rights of others.

To place an order, you must have the legal capacity to enter into a purchase agreement under the laws that apply to you.

2. PRODUCT INFORMATION

We aim to provide accurate product descriptions, images, prices, and availability information. If you notice an error or need clarification, please contact us before ordering.

Please review the relevant product description and selected variant carefully, including dimensions, compatibility, materials, quantity, and included items.

Unless expressly stated otherwise, rackets, balls, LEGO® models, trading cards, figures, and other collectibles shown for demonstration are not included with the display product.

Product appearance may vary slightly depending on lighting, screen settings, and the characteristics of the materials used. This does not affect your rights if an item is faulty or not as described.

3. PRICES AND PAYMENT

Prices are displayed in the currency indicated on the website or at checkout. Please review the selected product, quantity, currency, shipping charges, and any taxes shown before completing your purchase.

Prices and promotions may change for future purchases. Such changes do not, by themselves, change the agreed price of an existing order.

If a pricing or product information error affects your order, we will contact you to explain the issue and any available options, subject to applicable law.

4. ORDERS AND ACCOUNT INFORMATION

Please provide accurate and up-to-date contact, billing, and delivery information when placing an order.

If you notice an error in your order details, contact us as soon as possible. Whether a change can be made will depend on the order’s status.

We may decline or cancel an order for legitimate reasons, including suspected fraud, payment issues, product unavailability, or a material listing error, subject to applicable law.

If an order is cancelled after payment has been collected, we will arrange a refund of the amount paid for the cancelled items and any related charges that must be refunded under applicable law.

5. SHIPPING AND DELIVERY

Please review our Shipping Policy for information about order processing, delivery, and shipping arrangements.

Delivery estimates are estimates unless we expressly agree to a guaranteed delivery date. If a delivery problem occurs, please contact us so that we can help investigate and explain the next steps.

Nothing in this section removes any delivery-related rights or remedies available under applicable law.

6. INTERNATIONAL ORDERS

Tax and customs treatment may vary depending on the destination and the circumstances of the order.

Please review the information provided at checkout and in our Shipping Policy. If it is unclear whether particular import taxes, duties, or customs charges are included, contact us before placing your order.

Nothing in these Terms creates a blanket guarantee that every international order is tax-inclusive or free of customs charges.

7. RETURNS, REFUNDS, AND ORDER ISSUES

Please refer to our Refund Policy for the applicable return conditions, request process, and refund information.

If an item arrives damaged, faulty, incorrect, or not as described, contact us at support@pop-acrylic.com with your order details and a description of the issue.

Any product-specific conditions must be clearly communicated before purchase. Nothing in these Terms or our policies excludes rights that cannot lawfully be excluded.

Before returning an item, please follow our Refund Policy and contact us to confirm the appropriate return address. The store contact address listed in these Terms should not be assumed to be the return address for your order.

8. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to external websites or provide access to third-party services. Those services may have their own terms and privacy policies.

A link to another website does not, by itself, mean that POP-ACRYLIC endorses its content or has an official relationship with its operator.

9. FEEDBACK AND CUSTOMER CONTENT

You are welcome to send questions, suggestions, and feedback about our products.

Please only submit content that you have the right to share. It must not infringe another person’s rights or contain unlawful material.

Sending us a photo, review, or other content does not transfer ownership to us. Any use of customer content for public marketing must be covered by permission or other applicable rights. Submitting a support request does not, by itself, grant unrestricted marketing rights.

10. PERSONAL INFORMATION

Our handling of personal information is described in our Privacy Policy.

Please do not include payment card details or other unnecessary sensitive information in ordinary email correspondence.

11. INTELLECTUAL PROPERTY

Content created by POP-ACRYLIC, including original text, photographs, graphics, and designs, is protected by applicable intellectual property laws.

Third-party names, trademarks, and other materials remain the property of their respective owners. References to collectible brands or compatible products do not, by themselves, imply sponsorship, endorsement, or authorization.

Except as permitted by law or with the relevant rights holder’s permission, you may not reproduce or commercially exploit protected content from this website.

12. WEBSITE AVAILABILITY AND RESPONSIBILITY

We aim to keep the website available and its information accurate, but access may occasionally be interrupted by maintenance, technical problems, or circumstances outside our reasonable control.

Our responsibility for any loss or damage is determined by applicable law. Nothing in these Terms excludes or limits liability, product guarantees, or consumer remedies that cannot lawfully be excluded or limited.

13. RESTRICTING ACCESS

We may restrict access to the website where reasonably necessary to address fraud, unlawful conduct, security threats, or misuse.

Any restriction does not remove our obligations relating to existing orders or your rights under applicable law.

14. SEVERABILITY

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

15. CHANGES TO THESE TERMS

We may update these Terms from time to time by publishing a revised version on this page.

Updates will apply prospectively and will not retrospectively remove rights associated with an existing purchase. Where notice or consent is required by law, we will follow those requirements.

16. CONTACT

For questions about these Terms or your order, please contact:

Store name: POP-ACRYLIC
Email: support@pop-acrylic.com
Phone: +1 (646) 372-4439
Store contact address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Website: https://pop-acrylic.com/

For returns, please follow the instructions in our Refund Policy and contact us to confirm the appropriate return address before sending any items.